Category Archives: Computer Goddess

An eye on SEO

Online presence — more than just having website, more than just having a blog. If you approach your online presence with a casual attitude, the results will be casual — and disappointing.

The purpose of a website or any other online presence is to deliver the right message to the right audience. Unless you can clearly define that message and choose to deliver that message in a way that can be heard as you feel it in your bones and your heart, you are only one of several billions of other points of presence online.

Lost in the ethers. Fogged by the cloud of every other website or point of presence.

Use this website to understand the process of message delivery, of creating the presence that defines who you are, and you’ll drift up in search engine results pages (SERP) for your keywords.

Let’s rock and roll. Enjoy the ride!


SEO your website – Christmas is on its way

Great article by Josh Hall on Simply Business on how important it is to search engine optimize your web pages for online Christmas shoppers.  Seasonal SEO is something that a lot of website owners do not consider, yet for many companies their business lives or dies by seasonal sales.

If your business is seasonal, then you know how competitive your market is. Getting the attention of your target audience will require concentration on your best keywords and linking those keywords on your website, blogs and social media to your money pages — the pages that convert your traffic to $$$$.

We have often talked about our strategy called Multiple Points of Presence and this is a perfect example of how using your Multiple Points of Presence to build your brand and expand your companies online awareness will bring you traffic and affect your bottom line.

Here are some important considerations:

  • Think in terms of keywords that will be used by your seeking audience and concentrate on long-tail keywords rather than overly general keywords identified by your industry
  • Focus your optimization on your webpages, not your website because there is no way your can build your site’s popularity and authority thinking only in general industry terms
  • Monitor the results of any activity you undertake — if your traffic is not converting to sales, rework your content and keyword focus
  • Now is the time to consider Pay-per-click either through Google AdWords or Facebook Ads – your popular season is when the seekers are out there, so wave your flag
  • Ramp up your social media activity — if you have not embraced the whole social media trend, your business will not be competitive and your chances of surviving as a viable player in your industry is unlikely

While the overall market may be down, you must be aware of the seasonal opportunities and attract as much traffic as you can by outsmarting your competition.  Getting the biggest share of a smaller market will guarantee that you can survive the down cycle and be on top when the cycle turns.


Ethical or Unethical?

I’m in a quandry.  I was hired by a group of doctors manufacturing a single-use, disposable gynecological product to build their brand and market their entry into this new market.  After four or five teleconferences, three or four proposal modifications, and the final go-ahead, I felt I was dealing with a group of honorable men.

Apparently not.  After one month into this one-year project, I billed them for the first month’s work and continued working.  Oh, by the way, I never work this way — billing in arrears.  As any consultant will tell you, you need advance payment to begin your project because work done as a service can’t be recalled for lack of payment.  But I softened on these guys — they have a good product. I know I could build their brand recognition and increase their sales using my strategies.  And after so many conversations, I also thought I was dealing with an honorable company.  Not to mention that I was working with my partner who was doing other work for them when he referred me to them.

Well, I billed mid-November 2009 and here it is the first of February and not a dime has come my way.  I have talked to them, emailed them and offered to accept payments. Nothing.

What is their reason for not paying?  Well, it seems a little false, but they said they didn’t see any results from my work after one month.  Anyone who know anything about SEO, ORM and the Internet knows that immediate results are a pipe dream especially for a start-up company with a relatively new product.  I was in the first month of a 12-month project building the foundation for the year.  Since sales were down from the month of October, they seemed to be looking for any excuse at all to simply not pay.

Two Courts

I have two options:  the Court of Law or the Court of Public Opinion.  Given the cost of a lawsuit, you can imagine that I am pondering the Court of Public Opinion. My dilemma is that it is my job to help my clients manage their online reputation.  I help repair a negative online reputation; I help build a non-existent online reputation (like this client); or I help pave the way for future problem solving by creating a strong online presence in a troublesome industry.

I am simply not interested in damaging anyone’s reputation online.

Likewise, TAO Consultants has been in business for more than 27 years, I am not used to being taken advantage of and my own reputation in my area of expertise is impeccable. I have earned my reputation with successful results for my clients. Ignoring this lack of payment puts me into a frame of reference I am simply not used to.

So let me ask for comments. What would you do? Let it go or go over to the dark side by going public with this client’s name and web address?

I leave it to you.

Chesa Keane